Digital adoption is the future of business and it’s not just a trend anymore. According to the experts at Userlane, “Digital Adoption Platforms (or DAPs) are the saving grace for any user trying to learn a new system. They are a software overlay that guides users through using a system that is unfamiliar to them by providing a “step-by-step beginners guide,” “how-to” information for queries, and even ongoing directions after updates.” The advantages of digital adoption are clear: it allows you to reach your customer base more efficiently than ever before, gives you access to information about them, and ...Read more
